Can I cancel or make changes to my order?
Due to our marketplace model, we cannot guarantee any cancellations or changes once your order has been completed, but we can sometimes make changes to orders that have yet to be shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, our support team will happily set up a return for you. Please note that we will not be able to accept a return for any items marked as Final Sale. If you want to cancel or make changes to your order, please reach out to our support team at email@example.com
Which payment methods are accepted?
How much will I be charged for shipping?
Hera and Hermes is pleased to provide FREE standard shipping to all continental U.S. states. Orders that do not ship via domestic ground shipping expedited orders will have a shipping fee displayed at checkout.
How to use store credit?
1) Please log in to your account to apply store credit to your order when checking out. Once logged in, you will see your available store credit listed in the top menu bar of your homepage or on their account page.
2) When you go to check out, you will be given the option to use the store credit to pay for your order or to use an alternative payment method and save your store credit for a future purchase.